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Harvard Management Communication Presenting in Business Exam

online exam helpQ1. Lead lines of any length help the audience remember the main point of a slide. True / False

Q2. Which of the following statements about the first impressions of a speaker is accurate?

  • They are very accurate
  • They take into account what the speaker says during the presentation.
  • They are easy to change
  • They are based on very limited information
  • They do not help or harm the speaker’s ability to persuade.

Q3. Select the phrase that best finishes this sentence:
“The tradeoff between using bullet points on slides and avoiding them is that they . . . .”

  • communicate information but often too much of it.
  • take up little space but do not allow for visuals.
  • are a familiar format, but slides need originality.
  • are readable but limit the amount of information on a slide
  • are expected by audiences but audiences always complain about them.

Q4. Argument is usually the core of persuasive business presentations. True / False

Q5. Researchers think that the movement of arms and hands helps people make their thoughts more concrete. True / False

Q6. Which of the following is not an accurate statement about spoken arguments?

  • They should always include high-value evidence.
  • They should be as efficient as possible
  • They should have acceptable assumptions.
  • They should rely on logical inferences
  • They should contain as much evidence as possible.

Q7. Which one of the following items is an important form of nonverbal communication for speakers?

  • Voice quality
  • Height
  • Facial expression
  • Reputation
  • Tone of voice

Q8. The goal of the presentation should determine the slides, not the other way around. True / False

Q9. Which one of the following items is not an essential quality of effective slides?

  • readability
  • forcefulness
  • relevance
  • simplicity
  • media use

Q10. Developing an entire presentation in PowerPoint or other presentation software is likely to put too much focus on slides. True / False

Q11. What is the function of a roadmap slide?

  • Tells the presenter’s conclusion to audience members
  • Shows all the major parts of the presentation and gives a summary of each
  • Is an attention-getting device
  • Shows the audience the major parts of the presentation
  • Shows the audience how the speaker arrived at her conclusion

Q12. Which of the following undermines the effectiveness of slides used in a presentation?

  • Displaying text in large type
  • Using images to illustrate points
  • Putting too much information on a slide
  • Having a combination of text and visuals on a slide
  • Putting a small amount of information on a slide

Q13. What is the average time an adult can fully concentrate?

  • About 3 minutes
  • Over 30 minutes
  • It depends on the situation.
  • Less than 1 minute
  • About 15 to 20 minutes

Q14. Which of the following behaviors will not help manage hostile or impolite audience members?

  • Acknowledging opinions different from yours
  • Confronting someone who disagrees with you
  • Asking an audience member to talk to you after the presentation
  • Walking toward an audience member and making sustained eye contact
  • Allowing an audience member to express disagreement with you

Q15. Persuasion is always a competitive activity in which there are winners and losers. True / False

Q16. The halo effect is audience members’ attitude toward a speaker based on what they know and feel about him from the past. True / False

Q17. Which one of the following items is a basic characteristic of your presenting voice?

  • pitch
  • speed
  • accent
  • fluency
  • size of vocabulary

Q18. Animation with no purpose other than to entertain detracts from a presentation. True / False

Q19. Which one of the following describes a potentially serious side effect of presenters using slides?

  • Breaks eye contact with the audience
  • Disrupts presenters’ concentration
  • Stifles movement
  • Requires presenters to carry a remote
  • Takes attention away from presenters

Q20. Which one of the following does not help manage communication apprehension?

  • Writing down thoughts and feelings
  • Ignoring anxiety
  • Instruction and practice
  • Reframing
  • Visualization

Q21. Persuasion is becoming more important as authoritarian or command-and-control management recedes. True / False

Q22. Most presenters do not feel nervous. True / False

Q23. Audiences usually do not have a negative reaction to a speaker who appears to be uncomfortable. True / False

Q24. Which one of the following is generally not a good way to energize a presentation?

  • Audience participation
  • Using confrontational or critical language
  • storytelling
  • using props
  • vivid language

Q25. When developing a presentation from a written document such as a report, the speaker should include as much of the document as possible. True / False

Q26. Which one of the following items is not a form of immediacy behavior?

  • Friendly tone of voice
  • Relaxed posture
  • Loud voice
  • Eye contact
  • Smiling

Q27. Which one of the following items is an effective analogy?

  • We need to shake up the department like a pair of dice.
  • We can draw lessons from the situation our main competitor faced 10 years ago.
  • I am proud of everyone in this room.
  • They may look similar, but the two situations in the market are completely different.
  • Looking back, we might wonder how our organization survived such difficult times.

Q28. Persuasion is a win-or-lose activity. True / False

Q29. Audience emotions have a strong influence on audience members’ receptiveness to persuasion. True / False

Q30. When practicing a presentation, you should always try to speak out loud. True / False

Q31. Charts and graphics are usually better suited to presentations than spreadsheets. True / False

Q32. Which one of the following statements is accurate?

  • Good presenters expose the audience to the complexity of an issue without trying to simplify it.
  • Good presenters give audience members as much data as possible so they can make up their own minds.
  • Good presenters break down complexity into smaller pieces and show how they fit together.
  • Good presenters realize that business audiences can process information better than other audiences.
  • Good presenters understand that a large quantity of evidence will impress an audience.

Q33. Which one of the following statements about the opening of a presentation is accurate?

  • It should give a roadmap of the presentation.
  • It should entertain the audience.
  • It should keep the audience in suspense about the speaker’s conclusion.
  • It should always give the speaker’s conclusion.
  • It should be slow paced so the audience can get settled.

Q34. Presenters should speak so that the person farthest away from them can clearly hear their words. True / False

Q35. Which of the following accurately states the first step of preparing a presentation?

  • Watching other presentations
  • Creating the presentation plan
  • Planning slides and other media
  • Generating ideas and taking notes
  • Reviewing notes

Q36. What is one important implication of adults’ attention span for presenters?

  • They must find unexpected ways of getting attention.
  • They have to accept a low level of attention.
  • They must constantly reengage the audience.
  • They must use a strong, assertive tone of voice.
  • They need to use slides.

Q37. At the end of a presentation, a slide that summarizes the key points can help the audience remember them. True / False

Q38. Which one of the following statements about slides and other visuals in presentations is true?

  • Slides and other visuals are the most important elements of a presentation.
  • Learning research supports using slides and other visual elements in a presentation.
  • When a presenter has a large amount of quantitative data, slides are the best way to communicate them
  • Slides and other visuals are useful because they draw audience members’ attention away from the speaker.
  • Slides are necessary to communicate evidence to the audience.

Q39. Which one of the following items is not a major cause of communication apprehension?

  • Number of people in the audience
  • Characteristics of the room
  • Length of the presentation
  • Goals of the presentation
  • Specific audience

Q40. Select the phrase that best completes the sentence:
“In their presentation closings, speakers should . . . .”

  • review the presentation in detail.
  • rebut other conclusions about the issue.
  • summarize the key points of the presentation
  • entertain the audience so they leave with a positive final impression.
  • repeat some of the visuals used earlier.

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