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Harvard Management Communication Exam Answers

online quiz help Q1. Lead lines of any length help the audience remember the main point of a slide. True / False

Q2. Which of the following statements about the first impressions of a speaker is accurate?

They are very accurate
They take into account what the speaker says during the presentation.
They are easy to change
They are based on very limited information
They do not help or harm the speaker’s ability to persuade.

Q3. Select the phrase that best finishes this sentence:
“The tradeoff between using bullet points on slides and avoiding them is that they . . . .”

communicate information but often too much of it.
take up little space but do not allow for visuals.
are a familiar format, but slides need originality.
are readable but limit the amount of information on a slide
are expected by audiences but audiences always complain about them.

Q4. Argument is usually the core of persuasive business presentations. True / False

Q5. Researchers think that the movement of arms and hands helps people make their thoughts more concrete. True / False

Q6. Which of the following is not an accurate statement about spoken arguments?

They should always include high-value evidence.
They should be as efficient as possible
They should have acceptable assumptions.
They should rely on logical inferences
They should contain as much evidence as possible.

Q7. Which one of the following items is an important form of nonverbal communication for speakers?

Voice quality
Height
Facial expression
Reputation
Tone of voice

Q8. The goal of the presentation should determine the slides, not the other way around. True / False

Q9. Which one of the following items is not an essential quality of effective slides?

readability
forcefulness
relevance
simplicity
media use

Q10. Developing an entire presentation in PowerPoint or other presentation software is likely to put too much focus on slides. True / False

Q11. What is the function of a roadmap slide?

Tells the presenter’s conclusion to audience members
Shows all the major parts of the presentation and gives a summary of each
Is an attention-getting device
Shows the audience the major parts of the presentation
Shows the audience how the speaker arrived at her conclusion

Q12. Which of the following undermines the effectiveness of slides used in a presentation?

Displaying text in large type
Using images to illustrate points
Putting too much information on a slide
Having a combination of text and visuals on a slide
Putting a small amount of information on a slide

Q13. What is the average time an adult can fully concentrate?

About 3 minutes
Over 30 minutes
It depends on the situation.
Less than 1 minute
About 15 to 20 minutes

Q14. Which of the following behaviors will not help manage hostile or impolite audience members?

Acknowledging opinions different from yours
Confronting someone who disagrees with you
Asking an audience member to talk to you after the presentation
Walking toward an audience member and making sustained eye contact
Allowing an audience member to express disagreement with you

Q15. Persuasion is always a competitive activity in which there are winners and losers. True / False

Q16. The halo effect is audience members’ attitude toward a speaker based on what they know and feel about him from the past. True / False

Q17. Which one of the following items is a basic characteristic of your presenting voice?

pitch
speed
accent
fluency
size of vocabulary

Q18. Animation with no purpose other than to entertain detracts from a presentation. True / False

Q19. Which one of the following describes a potentially serious side effect of presenters using slides?

Breaks eye contact with the audience
Disrupts presenters’ concentration
Stifles movement
Requires presenters to carry a remote
Takes attention away from presenters

Q20. Which one of the following does not help manage communication apprehension?

Writing down thoughts and feelings
Ignoring anxiety
Instruction and practice
Reframing
Visualization

Q21. Persuasion is becoming more important as authoritarian or command-and-control management recedes. True / False

Q22. Most presenters do not feel nervous. True / False

Q23. Audiences usually do not have a negative reaction to a speaker who appears to be uncomfortable. True / False

Q24. Which one of the following is generally not a good way to energize a presentation?

Audience participation
Using confrontational or critical language
storytelling
using props
vivid language

Q25. When developing a presentation from a written document such as a report, the speaker should include as much of the document as possible. True / False

Q26. Which one of the following items is not a form of immediacy behavior?

Friendly tone of voice
Relaxed posture
Loud voice
Eye contact
Smiling

Q27. Which one of the following items is an effective analogy?

We need to shake up the department like a pair of dice.
We can draw lessons from the situation our main competitor faced 10 years ago.
I am proud of everyone in this room.
They may look similar, but the two situations in the market are completely different.
Looking back, we might wonder how our organization survived such difficult times.

Q28. Persuasion is a win-or-lose activity. True / False

Q29. Audience emotions have a strong influence on audience members’ receptiveness to persuasion. True / False

Q30. When practicing a presentation, you should always try to speak out loud. True / False

Q31. Charts and graphics are usually better suited to presentations than spreadsheets. True / False

Q32. Which one of the following statements is accurate?

Good presenters expose the audience to the complexity of an issue without trying to simplify it.
Good presenters give audience members as much data as possible so they can make up their own minds.
Good presenters break down complexity into smaller pieces and show how they fit together.
Good presenters realize that business audiences can process information better than other audiences.
Good presenters understand that a large quantity of evidence will impress an audience.

Q33. Which one of the following statements about the opening of a presentation is accurate?

It should give a roadmap of the presentation.
It should entertain the audience.
It should keep the audience in suspense about the speaker’s conclusion.
It should always give the speaker’s conclusion.
It should be slow paced so the audience can get settled.

Q34. Presenters should speak so that the person farthest away from them can clearly hear their words. True / False

Q35. Which of the following accurately states the first step of preparing a presentation?

Watching other presentations
Creating the presentation plan
Planning slides and other media
Generating ideas and taking notes
Reviewing notes

Q36. What is one important implication of adults’ attention span for presenters?

They must find unexpected ways of getting attention.
They have to accept a low level of attention.
They must constantly reengage the audience.
They must use a strong, assertive tone of voice.
They need to use slides.

Q37. At the end of a presentation, a slide that summarizes the key points can help the audience remember them. True / False

Q38. Which one of the following statements about slides and other visuals in presentations is true?

Slides and other visuals are the most important elements of a presentation.
Learning research supports using slides and other visual elements in a presentation.
When a presenter has a large amount of quantitative data, slides are the best way to communicate them
Slides and other visuals are useful because they draw audience members’ attention away from the speaker.
Slides are necessary to communicate evidence to the audience.

Q39. Which one of the following items is not a major cause of communication apprehension?

Number of people in the audience
Characteristics of the room
Length of the presentation
Goals of the presentation
Specific audience

Q40. Select the phrase that best completes the sentence:
“In their presentation closings, speakers should . . . .”

review the presentation in detail.
rebut other conclusions about the issue.
summarize the key points of the presentation
entertain the audience so they leave with a positive final impression.
repeat some of the visuals used earlier.

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